Indian Tech Giants Embrace Agentic AI for Enhanced Customer Experiences

According to reports, Indian tech leaders Intuit and American Express are pioneering agentic AI solutions to revolutionize customer interactions and business operations.

Key highlights:
• Intuit’s agents in TurboTax boost tax completion speed by 12%.
• GenOS, Intuit’s custom AI operating system, powers intelligent agents.
• American Express utilizes agentic AI to enhance customer experiences and workflows.
• Intelligent agents analyze data to make decisions and take actions efficiently.
• The shift to agentic AI signifies a new era of customer-centric technology solutions.

The development showcases India’s tech prowess in adopting cutting-edge AI technologies for improved efficiency and customer satisfaction.

Source: VentureBeat